E-commerce & DTC
E-commerce & DTC Brands
From factory floor to Australian customer, without the friction.
The Scenario
You're a Melbourne-based DTC skincare brand launching into the US and UK. You've outgrown your forwarder and need a partner who can integrate with Shopify, manage returns and keep landed cost competitive.
The Challenge
DTC brands need predictable transit times, accurate landed cost (so margins don't erode), frictionless returns, and tight integration with their storefront and 3PL.
Our Approach
- Shopify + 3PL API integration with same-day fulfilment cut-offs
- Consolidated air freight from Hong Kong, Shenzhen and Incheon to Sydney
- Pre-cleared customs with bonded warehousing until order dispatch
- Reverse logistics with grading, relabelling and repalletising
- Monthly landed cost reporting with carrier rate benchmarking
Sample Route
Origin
Shenzhen (CNSZX)
Destination
Sydney (AUSYD)
Mode
Air freight, deferred economy
Transit
5–7 days door-to-door
Consolidated into a Sydney bonded facility, then picked, packed and despatched under your brand within 24 hours of order placement.